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Complaint Index » Phone Companies Problems

Consumer Complaint Department: Don't get screwed Complaints
The complaints within the Phone Companies Problems category are listed below, with the most recently submitted appearing first.

Customer Service at it's Worst
labecb Not Logged In

Category: Phone Companies Problems
Verizon made a major billing error on my June invoice - it took them over a month to correct it. I pay my bills online and checked the site to see if it had been corrected - odd amounts were displaye

Extremely irresponsible sales person - T-Mobile
HelenH Not Logged In

Category: Phone Companies Problems
Can't believe a salesperson made a mistake of deleting our prepaid card number in system, another salesperson at different location can't fix it.

Media
They advertise Call anywhere in the cointinental USA only 1 cent per minute.
qt213 Not Logged In

Category: Phone Companies Problems
This company should be investigated, reprimanded and fined as many consumers are being defrauded here in Southern California. Additionally, their customer service won't let me speak to a supervisor.

AT&T Traps Customers
MikePwln Not Logged In

Category: Phone Companies Problems
AT&T has many traps for its customers that result in outrageous charges.

Customer Service
DQueen Not Logged In

Category: Phone Companies Problems
Purchased phone in April 2008 with individual plan. Wanted to change plan to family plan was told to do during billing cycle 20-23rd. Went on 22nd to change plan to family and was told I would have te

Irresponsible workers
smitty Not Logged In

Category: Phone Companies Problems
Parking truck in my yard

Verizon charges after the account is cancelled and ruins my credit
marsha Not Logged In

Category: Phone Companies Problems
Same thing happened to me!

Verizon charges after the account is cancelled and ruins my credit
joe1 Not Logged In

Category: Phone Companies Problems
Verizon keeps charging after I cancelled the account and ruins my credit

Skype ate my money - Skype consumer complaint
Claire Not Logged In

Category: Phone Companies Problems
Skype Bad Services.  I paid $29.95 but I can't call back to Taiwan at all. My account is still only $0.02. I wrote the emails to the customer service, but they only replied me with the unrelated answers and can't solve my problem.

Cingular, the New ATT has the same old lousy service - Cingular Wireless, the New ATT consumer complaint
Peter Not Logged In

Category: Phone Companies Problems
I reluctantly switched from T-Mobile to Cingular wireless because I frequently travel to a remote area of Austin, TX which is not adequately convered by T-Mobile. First I would like to praise T-Mobile for their excellent customer care and flawless interna

Down with Motorola Cell Phone ! - Motorola consumer complaint
Debbie Not Logged In

Category: Phone Companies Problems
Purchased a Razor phone from Motorola in August '06. December the hinge phone broke at the point where it flipped open. The break still allowed the phone to be used but was pretty shakey. Returned the phone to Moto to have it repaired based on it not yet

Deceptive sales promotion - SatPhoneStore consumer complaint
David Not Logged In

Category: Phone Companies Problems
Satphone company advised the purchase of a calling card for $545 for 500 minutes before 1 Oct. 2006. After which the cost would be $675. The purchase was charged prior to the 1 October deadline. Numerous attempts have been made to receive a refund of the

Extortion - Bell Mobility consumer complaint
Mervyn Not Logged In

Category: Phone Companies Problems
When we signed my son on student plan with Bell Mobility, we thought the plan was simple, easy to understand, we could control the costs. However, the phone options are continually be updated. We NO longer have control of what is being charged to us. Belo

Cingular is in the habit of Overbilling - Cingular consumer complaint
Theresa Not Logged In

Category: Phone Companies Problems
I recently decided to upgrade my cell phone and cell phone plan to Cingular Wireless a few months ago. My original wireless carrier was AT&T. Even when Cingular acquired AT&T I still was consider an AT&T customer. Unfortunately, after upgradin

Cingular continued to bill me after transfer to another carrier - Cingular Wireless consumer complaint
Rick Not Logged In

Category: Phone Companies Problems
I am or was an AT&T Wireless customer before being aquired by Cingular. However, as such, I existed in a 'special' status w/Cingular not being able to take advantage of the services that they offer to their 'real' customers. Since my AT&T-based ph

deception - T-Mobile consumer complaint
Veronica Not Logged In

Category: Phone Companies Problems
When I puchased my phones, I thought I was buying my phones from T-mobile with an equipment protection plan. The place I bought my phone sold T-mobile phones exclusively so it would not be so hard to think this was T-mobile. I was never told they were not

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